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Spa Receptionist 60301, Oak Park

Spa Receptionist

Seasonal • 60301, Oak Park
Responsive recruiter
Your Role as a Spa Receptionist:
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.

Position: Spa Receptionist 
Job Type: Seasonal (part-time)
Location: FFC Oak Park 
Required Shifts: Thursdays 9-5pm and Saturdays 9:30-5:30pm
Compensation: $16.80 per hour 

Duties and Responsibilities:
  • Welcome with Warmth: Greet members by name with a smile, creating a positive first impression
  • Maintain a Pristine Space: Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
  • Professional Communication: Answer incoming calls and direct them with professionalism and care
  • Appointment Management: Coordinate with spa staff to manage bookings, ensuring seamless scheduling
  • Handle Transactions: Process payments accurately and maintain a balanced cash drawer at the end of each shift
  • Client Connection: Make reminder and confirmation calls to ensure clients are well-informed about their appointments
  • Be an Expert: Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
  • Respond & Support: Address members’ questions and concerns and provide additional support to other departments as needed
Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire. 
Compensation: $16.80 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.