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Front Desk Attendant 60613, East Lakeview

Front Desk Attendant

Full Time • 60613, East Lakeview
Benefits:
  • Dental insurance
  • Employee discounts
  • Training & development
  • Vision insurance
  • Wellness resources
  • Health insurance
Looking to make your mark with an elite organization in the fitness industry? Look no further as FFC was just named Best Gym of 2023 by the Chicago Reader. Join us as we continue building on our success!

We are looking to hire a full-time Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

Location: FFC East Lakeview
 
Required Shift(s):
Monday-Friday 4:30AM-12PM

Duties and Responsibilities: 
  • Greet members by name and create a great first impression of the club
  • Check-in members and guests to the club
  • Act as liaison between current and prospective members and Membership Department
  • Answer incoming calls professionally 
  • Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
  • Perform opening and closing functions regarding the front desk
  • Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
  • Attend all required department and club staff meetings
  • Provide a clean, safe and healthy environment for members, guests, and co-workers
What We Offer:
  • Insurance - Medical (only for Full time employees), Dental and Vision insurance through UnitedHealthcare
  • Company-paid Life Insurance (only for Full time employees)
  • 401K - with company match
  • Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment (only for Full time employees)
  • We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
Other Perks of Working at FFC:
  • Complimentary Club Membership to use any of our FFC locations!
  • Open Door Policy - Your managers and the corporate team all have an open door policy
  • Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
  • 25% discounts on Spa, Retail, and Fitness classes for all employees
  • Employee appreciation programs
  • Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire. 

Our Purpose:
"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.

*Requests can be made for a complete list of job activities, physical demands, and work environment.


Compensation: $15.80 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.